This course is the starting point for people wanting ITIL qualifications, it is mandatory for anyone wanting to proceed to intermediate study or anyone wanting to achieve expert status.
ITIL Foundation is suitable for anyone working in IT services, or anyone who is considering a career in IT. Also suitable for students who have studied COBIT 5 or ISO/IEC 20000, although this is not a requirement.
Each lesson contains a video tutorial, study guide and associated quiz
Course duration is 18 hours and is 2 ITIL credits
30 and 60 day courses are available
The ITIL Foundation is a pre-requisite for anyone wanting to study higher level ITIL courses.
40 multiple choice questions. 60 minute duration with a 65% pass mark. Exam can be taken online with a web proctor (with PEOPLECERT). Students must have completed the ITIL Foundation course before requesting their exam voucher.