ITIL V3 Release, Control & Validation

Description​

Learn how to successfully apply Release, Control and Validation best practices, gain competencies in RCV processes and understand how to deliver successful changes and service implementations.
Learn how to classify and manage Knowledge within the IT organization and understand the benefits and business value of the RCV processes.

Desktop Support Staff, Data Centre Management, Network Operations, Server Support and Administration Staff, Development, Testing and QA Managers, QA Team Leaders, Analysts, Asset Management and Change and Configuration Management.

Course Content

  • Introduction to Release, Control and Validation
  • Release, Control and Validation Processes
  • Release, Control and Validation Roles and Responsibilities
  • Technology and Implementation for Release, Control and Validation
  • Release, Control and Validation – Training and Certification Contents

Course duration is 30 hours of study (minimum) and is 4 ITIL Credits

Course Options

90 and 150 day courses are available

Prerequisites

Students wishing to study the Release, Control and Validation course should already hold the ITIL Foundation Certificate.

Exam details

40 multiple choice questions. 90 minute duration with a 70% pass mark. Exam can be taken online with a web proctor (with PEOPLECERT). Students must hold the ITIL Foundation certificate and have completed the Release, Control and Validation course before requesting their exam voucher.

Further Information

Please contact learning@visionwillow.com.

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