This course is produced in partnership with ITIL author Randy Steinberg. It is an advanced level that presents a proven, real-world approach to transforming your ITSM organisation.
The course includes techniques and strategies to support the experienced ITSM practitioner.
90 and 150 day access options are available
This non-accredited course is aimed towards experienced IT service management practitioners. Exposure to ITIL or ITIL Foundation level certification or above is recommended
The course does not have an associated exam