The fully accredited SIAM Foundation course introduces service integration and management,
including its history, business drivers, roles, challenges and the processes that support SIAM models.
It is suitable for anyone working in, or wishing to work in an organization using SIAM management
Anyone working in, or wishing to work in an organization using SIAM management practices.
Lessons in this course
30 and 60 day courses are available
This course does not require any existing knowledge of SIAM. Knowledge of IT service management terminology is recommended, for example ITIL® or ISO/IEC 20000.
50 multiple choice questions, 60 minute duration with a 65% pass mark. Exam can be taken online with a web proctor (with EXIN). Candidates must have completed the SIAM Foundation course before requesting their exam voucher.